IP telephony provides a way for you to extend highly secure, reliable, and consistent communications services to all your employees whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice communications over the network using open-standards-based Internet Protocol.

Solution Gateway IP telephony solutions are an integral part of our Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks enabling users to easily communicate in any workspace using any media, device, or operating system. Using the network as the platform, Solution Gateway IP telephony solutions help organizations of all sizes realize greater security, resilience, and scalability in addition to the inherent benefits of using a converged network for transport and interconnection.

It’s difficult to co-ordinate multiple call centres when they’re based in different locations. Our Network solutions make it easy to manage your call centres and align them with your business goals.

Solution Gateway Network solutions route contacts (voice, email, web) to the right location, team or agent. This ensures customers receive a professional service and you get the best results.

Our Contact Center customer interaction network reduces costs and improves customer service. Solution Gateway wanted to streamline and reduce costs for its worldwide contact centers while giving customers a single, in-country telephone number for all calls. This case study describes how Solution Gateway uses outsourcers as part of a customer interaction network (CIN).

Solution Gateway Audio Visual Solutions provides a wide range of innovative, fully integrated and controlled Network Audio Visual solutions for businesses and homes.

Since its inception in 2014, Solution Gateway has led the industry with innovative Network Audio Visual solutions and products – sophisticated technologies designed to be user friendly & Easy to understand and work with at office or home.

Together with the collective strength of the world’s leading companies and strong Expertise in many niche markets, our prime focus is in offering integrated design & build services for delivering converged technologies for voice, data, video, audio and control with solution offerings which include turnkey services and technology program management for Green Building, Green Data Center, Smart Campus and Smart City technology integration.

Solution Gateway collaboration solutions span a wide variety of technologies, including Collaboration Endpoints, Conferencing, Customer Collaboration and Unified Communications–€”all with mobility in mind. With the help of and insights from Solution Gateway Collaboration Services, your organization can plan for new collaboration initiatives and technologies, ease deployment, and manage your collaboration infrastructure with greater visibility and responsiveness.

The Collaboration service enables developers to add easily real-time collaboration and social capabilities to their applications. The service is implemented as Collaboration Service. Solution Gateway hosts the service so developers don’t have to worry about deployment, maintenance, and scalability.